tpnotes

@tpnotes

Things around me - seen TTL
On Feb 9th I did some spring cleaning of my portfolio and asked EyeEm Support to remove 7 images from "selected for premium collection". I send a link to every image and an explanation, why I want it to be removed. I received a standard reply, but after two weeks nothing has happened. So I asked what happened with the removal. Again I have got a standard reply. Three weeks later I asked again because still nothing has happened. I received a confirmation that the images are offline, but when I checked back, every image was still marked as "selected for premium collection". I waited about another two weeks, but the images remained unchanged. So, I contacted EyeEm Support again and again receive a standard reply. But just two days later on April 5th I checked my portfolio and ALL of my images which were "selected for premium collection" or "in premium collection" were removed and set back to "on market" only. I immediately send an email to EyeEm support. The next day I realized that the images which were already on sale at Getty were removed from there as well. I send a second email to EyeEm support on April 6th and a third email on April 10th. So far I have not received any reply. My complete income generating portfolio with nearly 600 images is gone. EyeEm support does not respond and I have no idea if there is anything that can be rescued.
It's raining blue and yellow Abstract Backgrounds Blue Close-up Fuzzy Movement Pattern Refraction Textured  Yellow
Paprika auf dem Markt Bell Pepper Close-up Food Food And Drink Freshness Green Color Healthy Eating Market Vegetable Yellow
Bunte Boote Boat Ship Abundance Colorful Sicily Italy
Tulpen im Gegenlicht Beauty In Nature Blooming Close-up Flower Flower Head Fragility Freshness Growth Nature Petal Plant Tulips Yellow
Tulpen Beauty In Nature Black Background Blooming Close-up Flower Flower Head Fragility Freshness Growth Nature Petal Tulips Yellow
Tulpen Beauty In Nature Close-up Flower Flower Head Fragility Freshness Growth Low Key Nature Tulip Yellow
Stoff mit senkrechten Streifen Backgrounds Close-up Fabric Full Frame Lilac Lines Pattern Textured  Yellow
It's raining blue and yellow Abstract Backgrounds Blue Close-up Full Frame Fuzzy Movement Pattern Textured  Yellow
Gurken auf dem Markt Backgrounds Close-up Cucumber Food Food And Drink Freshness Healthy Eating Large Group Of Objects Market Vegetable
Osterglocken dicht dran Beauty In Nature Blooming Close-up Daffodils Flower Flower Head Fragility Freshness Growth Lent Lily Nature Petal Plant Yellow
Tulpen von nah Beauty In Nature Blooming Close-up Flower Flower Head Fragility Freshness Growth Nature Petal Plant Tulips Yellow
Kuchen essen Cake Dessert Food Food And Drink Fork Plate Ready-to-eat Sweet Food Table Unhealthy Eating
Tulpen Beauty In Nature Blooming Close-up Flower Flower Head Fragility Freshness Green Color Growth Petal Plant Tulip Yellow
Frottee mit diagonalen bunten Streifen Abstract Backgrounds Close-up Diagonal Lines Fabric Full Frame Multi Colored Textured
Frottee in blau und gelb Abundance Backgrounds Blue Close-up Fabric Full Frame Selective Focus Surface Texture Towel Yellow
Boote an Land Boat Ship Shore Sicily Colorful Landscape Italy
Teelicht Burning Candle Close-up Flame Focus On Foreground Indoors  Table Tea Light
Blumenstrauß aus gelben Tulpen Beauty In Nature Blooming Flower Fragility Freshness Growth Nature Petal Plant Tulip Tulips Yellow
Tulpen Beauty In Nature Blooming Close-up Flower Flower Head Fragility Freshness Growth Nature Petal Plant Tulips Yellow