"The biggest communication problem is we do not listen to understand. We listen to reply." If you're the type of person that has a hard time waiting for someone to finish speaking their thought before you voice yours the above may apply to you. Listening to understand is a choice that requires empathy, confirmation and feedback from the listener to the speaker demonstrating comprehension. 'Chomping at the bit' to voice your opinion as a listener may feel good but may prove to be counter productive. It's like trying to beat a train to the crossing - you get the rush but there can be dire consequences as well. So instead try phrases like "if I understand you right you're saying" or "correct me if I'm wrong, what you're saying is" help the listener understand what's being said. The next time you find yourself knee deep in an argument stop, take a deep breath and start listening to understand rather than trying to "win." I believe you'll find the keys to understanding and being understood... Activelistening Beingunderstood